Application of Maqashid Sharia Principles in Operational Risk Managementat Puree Pastrybakery in Cilacap Regency

Abstract

Introduction: This study aims to analyze operational risks at Puree Pastrybakery in Wanareja District, Cilacap Regency, Central Java, using a Sharia-based risk management approach. The research investigates risks in production, distribution, and marketing processes that may affect the bakery’s operations and business sustainability.

Methods: A qualitative approach with a case study design was employed in this research. Data were collected through direct observation, in-depth interviews, and documentation.

Results: The study identifies various risks, including production defects due to material imbalance, delivery delays affecting customer satisfaction, and limited promotional opportunities due to the bakery’s less strategic location. The results show that applying Sharia principles, specifically hifz al-mal (protection of wealth) and hifz al-nafs (protection of life), effectively helps mitigate these risks. This approach reduces raw material waste, maintains product quality, and ensures customer trust.

Discussion: The application of Sharia principles also ensures transparency in the production process and supports sustainable innovation within the bakery. By aligning operational practices with Sharia values, the business can achieve long-term sustainability while minimizing risks in various operational areas.

Conclusion: The implementation of Sharia-based risk management practices proves effective in managing operational risks at Puree Pastrybakery, leading to better risk control and increased business sustainability.

Novelty: The novelty of this research lies in the application of maqashid sharia principles in operational risk management for micro, small, and medium enterprises (MSMEs), a topic that has not been extensively explored in existing literature.